Changes to Your Notifications – Everything You Need to Know

We’re making a change to your notifications and we want to let you know in a bit more detail what this changes is, when it is being implemented and why it is being made.

The change

With the launch of the new website in December 2022, we added views into the interactions for which you were notified of. We are now removing these again from your notifications, so you will no longer receive notifications for any views.

The When

This change will take place on Monday 4th September 2023.

The why

There are a couple of reasons for this, one of them is due to user feedback; many users prefer not to receive notifications for views.

The other is that the notifications for views were not consistent with views being made, this was causing confusion and not managing users expectations as well as we would like.

With the above in mind, removing views entirely from our notification list (rather than building in filters to accommodate for all users) is the most sensible solution. This decision takes into account both user feedback and our developer resource, as we have other, larger, projects going on behind the scenes at this time.

The Future

We do understand that users would like the option to filter out certain notifications. Notifications, and how they work for you, is something which we are going to be looking at as a whole section of the website, so this feedback will certainly be taken on board as a part of our future design work.

If you have any questions regarding the above, comment below!

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